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Return Policy


Hung Yuen Provisions does not accept any cancellation orders.

Under normal circumstances, our shop will not return any goods for customers, unless the following circumstances:

1) The goods received by the customer do not match the order

2) The goods are damaged during transportation

3) Special circumstances

If the above situation occurs, please email us to explain the situation within 14 days, and our shop will contact you as soon as possible.

In case of any dispute, our shop has the final decision.